Elevate Your Restaurant with WhatsApp Business API
Transform the way you engage with customers, manage orders, and drive sales with Convora's WhatsApp Business API solutions tailored specifically for the restaurant industry.
Features for Restaurants
Everything you need to transform your restaurant's customer engagement
Order Management & Confirmation
Automate order confirmations, send real-time updates, and track deliveries—all via WhatsApp for seamless operations.
Customer Support & Inquiries
Address customer questions about menu items, allergens, special requests, and more with instant, personalized responses.
Menu Sharing & Upselling
Share your digital menu, suggest popular dishes, and send personalized recommendations based on customer preferences.
Promotions & Loyalty Programs
Engage your customers with tailored offers, discounts, and loyalty rewards, all delivered via WhatsApp.
Real-time Feedback Collection
Collect guest feedback post-meal to enhance the dining experience and build lasting customer relationships.
Table Reservations & Waitlist
Allow customers to book tables, get notified about table availability, and join waitlists via WhatsApp.
Restaurant Use Cases
Discover how restaurants use WhatsApp to enhance customer experience
Simplified Ordering & Confirmation
Allow customers to place orders via WhatsApp, send confirmations, and track delivery status, making the entire process quick and seamless.
Example: A customer places an order for takeout, receives a confirmation, and gets notified about the expected delivery time—all through WhatsApp.
Personalized Upselling & Promotions
Send targeted promotions based on previous orders or special occasions, encouraging customers to try new menu items.
Example: "Thank you for ordering from [Restaurant Name]! Enjoy a 10% discount on your next order when you order a main dish through WhatsApp."
Instant Customer Support
Provide instant responses to guest inquiries about menu options, pricing, and dietary concerns, ensuring a smoother ordering experience.
Example: A customer asks about vegan options via WhatsApp, and your restaurant's team responds instantly with a list of available dishes.
Table Reservations & Waitlist
Enable guests to easily reserve tables or join waitlists via WhatsApp, providing them with real-time updates about their reservation status.
Example: A customer books a table for 7 PM and gets a reminder via WhatsApp, along with a message if their table is ready ahead of time.
Real-time Order Updates
Send customers real-time updates about their order status, from preparation to delivery, ensuring transparency and enhancing experience.
Example: "Your pizza is on the way! Expected delivery time: 20 minutes."
Loyalty Program Engagement
Reward loyal customers with special offers, discounts, or loyalty points via WhatsApp, keeping them engaged and coming back for more.
Example: "Congratulations! You've earned 200 loyalty points. Redeem them for a free appetizer on your next visit."
Why Restaurants Choose Convora
Efficient Order Management
Automate order confirmations, updates, and tracking, all via WhatsApp, reducing the need for phone calls and emails.
Enhanced Customer Experience
Offer real-time responses to customer inquiries, making their experience more personalized and hassle-free.
Increased Sales & Engagement
With targeted promotions, personalized recommendations, and loyalty program integration, drive more sales and repeat customers.
Seamless Integration
Convora integrates seamlessly with your existing systems, ensuring you can manage everything from one platform.
Multilingual Support
Communicate with your diverse customer base in multiple languages, providing an inclusive experience for all guests.
Quick Setup
Get started in minutes with our easy onboarding process and start transforming your restaurant operations.
Trusted by Restaurant Owners
"Convora has revolutionized how we manage orders. Our customers love the convenience of ordering through WhatsApp, and we've seen a 30% increase in repeat orders."
"The table reservation feature has reduced our no-shows by 45%. Customers appreciate the instant confirmations and reminders."
"Our loyalty program engagement increased by 60% after implementing WhatsApp messaging through Convora. It's a game-changer!"
Transform Your Restaurant's Customer Engagement
Elevate the way you interact with your customers—from booking reservations to receiving feedback and sending exclusive offers. With Convora, your restaurant can create a personalized and seamless experience that keeps customers coming back.
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