Convora
Features/In-Chat Catalog
E-Commerce

In-Chat Catalog: Turn Chats into Sales

Transform your WhatsApp conversations into dynamic shopping experiences with Convora's In-chat Catalog feature. Customers can browse, order, and purchase directly within the chat, creating a seamless and personalized shopping journey.

Rich media support
In-chat payments
Real-time updates
📱

Electronics

150+ items

đź‘•

Fashion

200+ items

🏠

Home & Living

120+ items

đź’„

Beauty

80+ items

Premium Wireless Headphones

Active noise cancellation, 30hr battery

₹4,999
Browse, select, and buy—all in WhatsApp
3x
Higher Conversions
60%
Less Friction
45%
Cart Completion
24/7
Shopping Available

Seamless Shopping: A Fully Integrated Catalog Experience

Everything you need to turn WhatsApp conversations into sales

Instant Access to Your Product Range

Let your customers effortlessly explore your full product catalog within the chat—no app switching required. Showcase top sellers, new arrivals, and special offers.

Effortless Browsing and Ordering

With rich media (images, product details, prices), customers can view your catalog in real time. They can quickly add items to their cart and complete purchases.

Boost Conversions and Drive Sales

Streamline the shopping experience directly in chat, reducing friction and accelerating purchase decisions, leading to faster conversions and increased sales.

Fully Personalized Experience

Tailor the catalog experience to individual customers, showcasing products based on their preferences, previous interactions, or browsing history.

Real-Time Customer Support

Offer real-time assistance during shopping, helping customers with product queries, providing more details, or resolving issues—all within the chat.

Seamless Payment Integration

Enable customers to complete purchases directly within WhatsApp with integrated payment options for a frictionless checkout experience.

How to Create a Highly Converting In-Chat Catalog

Get your products selling on WhatsApp in four simple steps

01

Upload Your Product Catalog

Upload your product catalog into Convora's system. Choose categories, images, descriptions, and prices to create a stunning shopping experience.

02

Seamless Integration

Integrate your catalog directly into WhatsApp, allowing customers to browse products in a format that's easy to navigate on mobile.

03

Direct Purchasing

Customers can add items to their cart, initiate purchases, and make payments—all directly from within the chat. Complete, frictionless shopping.

04

Personalized Follow-Up

Send personalized reminders, offers, or discounts to customers, encouraging them to complete their purchase or explore additional products.

Why Use In-Chat Catalogs?

Empowering businesses to sell directly within conversations

Boost Customer Satisfaction

Customers love convenience. With In-chat Catalog, they can shop effortlessly within the chat, removing the need to browse websites or apps.

Increase Sales Potential

With every product showcased directly in the chat, customers can easily explore your offerings and make instant purchases.

Enhance Customer Engagement

Offering an interactive, personalized shopping experience keeps customers engaged and encourages them to return.

Track and Optimize

Monitor catalog performance in real-time, track popular items, and gain insights into customer behavior to optimize offerings.

Trusted by E-Commerce Leaders

"The in-chat catalog has transformed our e-commerce business. Customers can browse and buy without ever leaving WhatsApp. Our mobile conversions increased by 180%!"

P
Priya Sharma
E-Commerce Director, StyleMart

"Setting up our product catalog was incredibly easy. Now customers can see product images, prices, and descriptions right in the chat. It's like having a store in WhatsApp!"

R
Rahul Verma
Owner, TechGadgets Store

"The personalized product recommendations based on browsing history have been a game-changer. Our average order value increased by 35% in just two months."

A
Ananya Desai
Marketing Manager, FashionHub

Ready to Turn Chats into Sales?

Unlock the potential of in-chat shopping today. Engage customers, increase sales, and create an exceptional shopping experience—all within WhatsApp.

Free 14-day trial
No credit card required
Setup in minutes

Explore Other Features

Discover more powerful features to enhance your customer engagement