All-in-One WhatsApp Business API Features
Explore powerful features that help you engage customers, automate chats, and grow sales with the world's most popular messaging platform.
Everything You Need to Succeed
From AI chatbots to marketing automation, we've got you covered with features designed to transform your customer engagement.
Omnichannel Inbox
Centralize all your customer conversations into a single inbox. Whether your customers reach you via WhatsApp, SMS, or other platforms, manage everything seamlessly from one place. With team collaboration, tagging, and assignment features, no query is missed, and every customer gets a faster, more personalized response.
Communication Flow Builder
Build smart communication workflows that automate customer journeys from start to finish. Using a drag-and-drop builder, you can create tailored flows for lead generation, support, order updates, or re-engagement. No coding required — just map out your goals, and let automation handle the rest while ensuring every customer gets a consistent experience.
Broadcasting & Retargeting
Run large-scale campaigns in seconds by sending bulk WhatsApp messages to your segmented customer base. Share updates, promotions, or reminders effortlessly. With retargeting, reconnect with users who engaged earlier but didn't convert, ensuring you never lose opportunities. Personalized bulk outreach means higher engagement, better ROI, and scalable marketing made simple.
In-Chat Catalog
Turn WhatsApp into your store with our interactive in-chat catalog. Display products, prices, and images directly in the chat, allowing customers to browse and order instantly. Reduce friction by keeping the buying experience inside WhatsApp, making it easier for users to engage, select, and purchase without leaving the conversation.
Excel Automation
Reach thousands of customers in minutes using simple Excel uploads. Import contact lists, draft your message, and send personalized campaigns instantly — no coding or complex setup needed. Excel Automation helps small teams scale quickly, ensuring your marketing, updates, and reminders reach the right people at the right time.
Advanced Excel Automation
Personalize bulk outreach at scale with dynamic fields. Advanced Excel Automation allows you to merge customer names, order IDs, or product details into your WhatsApp campaigns, making every message unique. It's a smarter way to send large campaigns without sounding generic, driving stronger engagement and conversion rates.
Ads Platform & Integrations
Connect WhatsApp directly with your ad platforms for a seamless marketing funnel. Convert ad clicks into WhatsApp conversations instantly and track campaign performance in real-time. With integrations for Meta Ads and beyond, you'll maximize ROI while reducing lead drop-offs. Bring customers from discovery to purchase in just one click.
AI-Powered Chatbots
Provide instant, 24/7 customer support and engagement with AI chatbots. Automate FAQs, qualify leads, share product info, and guide buyers — without human intervention. Our bots handle repetitive tasks while your team focuses on closing deals and building relationships. Faster responses mean happier customers and more opportunities converted.
Chatbot Control
Manage your chatbots with complete flexibility and transparency. Switch easily between automated replies and live human support to maintain a seamless customer experience. Customize responses, set rules, and fine-tune workflows in real time — ensuring your bots always align with business goals and customer expectations.
AI-Driven Automation
Supercharge your business with intelligent automation. From sending reminders to nurturing leads, AI handles repetitive tasks across sales, marketing, and support. Smart triggers ensure customers get timely, relevant responses. With AI-driven workflows, your business stays efficient, your team saves time, and your customers feel valued throughout their journey.
Advanced Data Protection
Safeguard customer trust with enterprise-grade data security. Convora ensures every message, file, and interaction is protected with encryption and compliance standards. With advanced privacy controls, secure integrations, and safe storage, your business can scale without compromising customer confidentiality. Security and growth can go hand in hand.
Sales Team Management
Empower your sales team to close more deals with WhatsApp. Assign leads, track conversations, and monitor performance all in one place. With role-based access, managers get visibility while agents stay focused on selling. Turn WhatsApp into a collaborative sales hub where teams work smarter, not harder.
Marketing Automation
Plan, launch, and optimize automated WhatsApp marketing campaigns that convert. Create multi-step flows to send personalized offers, reminders, and follow-ups at exactly the right moment. With minimal manual work, you'll keep customers engaged, build loyalty, and boost conversions while focusing on big-picture strategy.
Click to WhatsApp Ads
Turn clicks into conversations with Click-to-WhatsApp Ads. Instead of sending users to landing pages, ads open a direct WhatsApp chat where you can instantly answer questions, share offers, and close deals. It shortens the sales cycle, reduces drop-offs, and creates real-time engagement that drives higher conversions.
Third-Party Integrations
Sync Convora with your CRM, ERP, or eCommerce tools for seamless operations. Whether it's Shopify, Odoo, Zoho, or HubSpot — our integrations ensure data flows smoothly. Automate updates, streamline workflows, and keep all your systems connected while managing customers directly on WhatsApp.
Seamlessly Integrates With Your Favorite Tools
Connect with 50+ popular platforms including CRM, e-commerce, and marketing tools.
Ready to Transform Your Customer Engagement?
Join thousands of businesses using Convora to automate, engage, and convert on WhatsApp. Start your free trial today.